Returns & Exchanges
At Lundberg Family Farms, we stand behind the quality of our organic and non-GMO grains. If you are not completely satisfied with your purchase, please contact us within 30 days for a full refund or replacement.
Return Process
- 1.Contact Support
Reach out to our customer service team via our online contact form or email with your order number and the reason for your request.
- 2.Provide Documentation
To help us maintain our high quality standards, please include the product lot code and photos of the packaging or item if it arrived damaged.
- 3.Receive Authorization
Our team will review your request within 2 business days and provide a return authorization or process a direct refund for perishable food items.
- 4.Refund Processing
Once approved, a credit will automatically be applied to your original method of payment, typically appearing in your account within 5-7 business days.